What shipping methods do you offer?globalcustomerservice
- Regular Mail (insecure, no tracking number, slow delivery)
- Registered Mail (tracking number, slow delivery)
- Courier (express with tracking number)
Although it is more expensive, for your protection we recommend express delivery by Courier (UPS/DHL/FedEx). This allows you to track your package and confirm delivery. Regular mail service is not certified or registered and does not provide this protection.
Is my personal information protected?globalcustomerservice
Yes, we value our client's confidentiality. Your information will always be handled in a safe and secure manner.
Can you tell me more about your organization before I place my order?globalcustomerservice
The Certificate Retrieval service is provided by Notary24.com™, the world’s largest notary public online platform, serving more than 10 million customers per year.
We work directly with 950+ official government agencies around the world, responsible for issuing vital records, including birth, death, marriage, and divorce certificates.
As the only officially accredited and certified vital records provider, we will get the documents you need quickly, safely, and affordably.
Forms of payment?globalcustomerservice
- Bank Transfer (SWIFT and SEPA)
- All credit and debit cards
How much do you charge?globalcustomerservice
Our fee is 295 EUR per certificate (including governmental fee and excluding shipment).
How long does the process take?globalcustomerservice
The time to get documents processed differs based on the type of certificates and the country the documents are to be used in (whether they require an apostille, notarization, and/or translation). The timelines quoted are estimates and there could be delays based on several factors which include: processing times at the Embassies and Government Departments, weather-related closings, mail or shipping delays, etc.
How does it work?globalcustomerservice
The Certificate Retrieval Service provides a trusted and convenient way for you to order vital records online – quickly, affordably, and with the utmost level of security to ensure your documents are safely handled. Government agencies across the world trust us to handle your vital record orders, and you can too.
1. Place your order
3. Verify your identity online
2. Sign the application form
4. Get the certificate delivered to you
Depending on your needs, you can additionally request notarization, legalization, translation, and apostille of the certificate.